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Frequently Asked Questions

Our Mission
To provide safe and effective natural solutions to your health and well-being.
General Ateevia PRIME Product Questions
More Specific Ateevia PRIME Product Questions
Questions Regarding PRIME Use
Questions About PRIME Purchase
Specific IdealPeel Skincare Questions
More General Ateevia Skincare Product Questions
General Product Questions
Q: What is Ateevia Botanica's PRIME Therapy?
A: Ateevia Botanica's PRIME Therapy is an all natural topical treatment for the long-term relief of persistent joint aches and muscle discomfort. The deeply penetrating botanical formula is safe, fast acting and recommended to soothe joints, muscles and tissues.

"Inflammation" is derived from the latin, "inflammo" which means, "fiery, to ignite." It represents a complicated biological response of the body's vascular tissues to stimuli that is harmful. Inflammation is a protective attempt to begin the body's healing process, an innate mechanism of the body's immunologic system. Ateevia Botanica's PRIME Therapy uses potent phytonutrient extracts that effectively boost the body's ability to treat the inflammatory process, relieving pain.
Q: How does Ateevia Botanica's PRIME Therapy work?
A: PRIME Therapy is a topical pain reliever that works by suppressing the swelling and inflammation of the affected area. It contains concentrated amounts of Flavonoids and Lignans, delivering potent anti-inflammatory action, and is rich with Gamma Linolenic Acid (GLA) and Oleic Acid, which provide additional anti-inflammatory benefits. These pain relieving properties, along with PRIME Therapy's ability to effectively penetrate the skin, result in a dramatic reduction (and often elimination) of joint pain (for further explanations and pertinent scientific research, please see "Research" section of our website).
Q: What conditions can PRIME Therapy treat?
A: In clinical tests PRIME Therapy has been effective in providing relief from some of the most common pain conditions in joints, muscles, and tissues:
Arthritis / Arthritic Joints
Carpal Tunnel Syndrome
Tendinitis / Tennis Elbow
Plantar Fasciitis
Sport Strains and Bruises
Back Pain / Muscle Aches

Moreover, Ateevia consumers have reported success in treating their plantar fasciitis and bursitis with PRIME Therapy.
More Specific Product Questions
Q: What is a homeopathic medicine?
A: Homeopathic medicines have been considered to be drug products under the law since the inception of the Food, Drug and Cosmetic Act of 1938 ("FD&C Act"), which was authored by Senator Royal Copeland, MD (himself a homeopathic physician). Homeopathic drugs are recognized as drugs under the FD&C Act, 21 USC Section 201(g)(1), which defines the term "drug" as "articles recognized in the official United States Pharmacopoeia, official Homeopathic Pharmacopoeia of the United States ("HPUS") or official National Formulary..." The HPUS is the official compendium of homeopathic drug products recognized by the FDA. Produced from the standpoint of safety, efficacy, and standardization of therapeutic ingredients, the HPUS establishes tables that identify available remedies and indicate potency levels at which those remedies may be sold.

In sum, homeopathic drugs that meet standards for strength, quality and purity set forth in the HPUS are considered over-the-counter drugs. The safety and efficacy of homeopathic drugs are based upon a time-tested system that allows only those ingredients that have been “proven” by homeopathic methods to appear in the official compendia of that medical discipline.
Q: Is Ateevia Botanica's PRIME Therapy FDA or HPUS approved?
A: Since the passing of the federal Food, Drug, and Cosmetic Act in 1938, homeopathic medicines have been regulated as drugs by the United States Food and Drug Administration (FDA). To be accepted as a homeopathic medicine by the FDA, product ingredients must be identified in the Homeopathic Pharmacopoeia of the United States (HPUS) or generally accepted as homeopathic under the principles of homeopathy.

Homeopathic medicines are therapeutically active micro-doses of naturals (mineral and botanical substances), which have been pre-approved by the Homeopathic Pharmacopeia of the United States. Many individuals consider these medicines to be an excellent first choice when self-medicating, as does the FDA, because they are reliable and safe drugs used to treat health conditions such as arthritis pain, muscle pain, allergies, coughs, colds, flu and stress. In existence for more than 200 years building a remarkable safety record. Ateevia Botanica is manufactured according to the highest standards, complying with the specifications of the HPUS as well as drug Good Manufacturing Practices (GMP). It has been evaluated by homeopathic experts and is registered with the FDA.
Q: In the context of homeopathic dilutions, what does the "X" listed after the active ingredient stand for?
A: Homeopathic medicine are micro-dosed natural substances often derived from botanical or mineral sources. A specific homeopathic medicine dilution is obtained by a precise and controlled process of successive "homeopathic dilution". The medicine is diluted or de-concentrated and then vigorously shaken, traditionally referred to as "succussion." This process transforms the original substance into a therapeutically active medicine. One of the most common type of dilutions is “X” dilutions (decimal dilutions). The 1X is obtained by mixing 1 part of the main ingredient, known as the "Mother Tincture" with 9 parts of distilled water or alcohol or in some cases, ethanol, in a new vial and then vigorously succussing. The result is a 1/10 dilution of the plant.
Q: Is Ateevia Botanica's PRIME Therapy safe?
A: The main ingredients in PRIME Therapy are natural, botanical extracts that have no side effects. The botanical extracts have strong safety profiles and are classified as food and dietary supplements by the Federal Drug Administration. They have been consumed in human diets for centuries. Our trade secreted technology has allowed us to magnify the efficacy of Ateevia's essential extractions. In addition, PRIME Therapy was tested by a major independent university hospital for effectiveness and safety. Findings of a clinically-controlled study show that PRIME Therapy helped to decrease inflammation and pain and improve mobility in people complaining of inflammation-based pain such as arthritis, carpal tunnel syndrome, back pain, neck pain and tendonitis. This hospital pain clinic study confirmed that PRIME Therapy is safe and can provide significant relief.
Q: Where is Ateevia Botanica made?
A: Our manufacturing facilities are located in New York and New Jersey.
Q: Is Ateevia Botanica's PRIME Therapy recommended in conjunction with physical therapy?
A: Physical therapists and their patients report that conditions often improve at a faster pace when being treated concurrently with Ateevia Botanica's PRIME Therapy.
Q: What are the ingredients in Ateevia Botanica that work so well?
A: The proprietary compound is a unique blend of Phytonutrient-Rich, Inflammation Minimizing Extracts that provide anti-inflammatory properties including cucurbita pepo (pumpkin seed extract), helianthus annuus (sunflower seed extract), borago officinalis (Borage extract and oil), carthamus tinctorius (safflower) essential oil. But it's our trade secreted manufacturing processes that enhance the potency of the ingredients, providing the greatest kick.
Questions Regarding Product Use
Q: Does Ateevia Botanica's PRIME Therapy have an odor?
A: Unlike many other pain creams, PRIME Therapy does not have a significant odor.
Q: Does Ateevia Botanica's PRIME Therapy irritate the skin?
A: No, PRIME Therapy does not contain capsaicin or any other ingredient that is known to possibly irritate the skin.
Q: Can Ateevia Botanica's PRIME Therapy be used with other medications?
A: PRIME Therapy does not interfere with other medication you may be using. In addition, it may well reduce your reliance on pain medication. However, we recommend that you consult with your doctor regarding treatment questions involving the use of other medications.
Q: Is a prescription necessary to purchase Ateevia Botanica's PRIME Therapy?
A: PRIME Therapy is available without a prescription and can be purchased online  through this website. Daily pain relief is just a click away.
Q: Does Ateevia Botanica have a money-back guarantee?

Along with the impressive results you will experience by using Ateevia Botanica's PRIME Therapy, you can also rely on our money-back guarantee. If for any reason you are  not satisfied with PRIME within 30 days of purchase, return the unused portion to DRT Laboratories and we will refund your money.

To return your tube of Ateevia Botanica's PRIME Therapy:
Mail the tube with the remaining product and a copy of your receipt to DRT Laboratories within 30 days of your purchase date.
PO Box 134
Cresskill, NJ 07626
DRT Laboratories will refund the purchase price of the product. Please allow 4–6 weeks from the day we receive the returned product.
Q: How often should I use Ateevia Botanica's PRIME Therapy?
A: We recommend that Ateevia Botanica be applied 2–3 times per day. It can also be applied more often if needed, particularly if your inflammation has been systematic or chronic. It is best to apply PRIME in the morning and just before bed for maximum effectiveness. Simply massage it into the skin until it is completely absorbed. We have found that for those with more longstanding, chronic conditions, using PRIME Therapy more often is helpful in the beginning of the treatment period. You might need it less as time goes by and therefore use it less as time goes by. However, you may comfortably use it every day as needed for pain relief in light of no side effect concerns. Treat it as your daily pain defense cream.
Q: How do I apply Ateevia Botanica's PRIME Therapy?
A: Squeeze a small amount to your fingertips, about the size of a quarter, and apply with a massaging motion into the area of pain. Continue to rub for 2 minutes to secure absorbency. Repeat this application one more time.
Q: Can PRIME Therapy be taken internally?
A: No, Ateevia Botanica's PRIME Therapy is a topical analgesic which means it is to be applied externally only.
Q: Can I wash or shower after using the cream?
A: You may bathe or wash the applied area after a 20 minute wait.
Q: Can Ateevia Botanica's PRIME Therapy be applied on children?
A: PRIME's ingredients are generally regarded as safe and do not pose any threat to children. However, it is recommended for children over the age of 2.
Q: How long will a tube last?
A: This will vary depending on your type of malady, whether it is acute or chronic, as well as other factors.
Q: Can Ateevia Botanica's PRIME Therapy be used for pain relief stemming from arthritis only?
A: No, PRIME Therapy can be used for any inflammation-based pain, such as tendinitis, carpal tunnel syndrome, lower back pain, bursitis, plantar fasciitis, muscle aches and sport strains and bruises.
Q: How should I store my PRIME Therapy?
A: PRIME's major active ingredients are stable at all temperatures, but extreme cold or extreme heat could damage the potency of the phytonutrient-rich inflammation-minimizing extract elements. Therefore, please store in a cool, dry place below 25 degrees Celcius (77 degrees Farenheit) and protect from light and heat.
Questions Regarding Product Purchase
Q: What sizes of PRIME Therapy are available?
A: Currently, we offer a 3.0 ounce tube. Other sizes will be available shortly.
Q: How much does Ateevia Botanica's PRIME Therapy cost?
A: The suggested retail price of the 3.0 ounce tube is $19.95 + shipping.
Q: Does PRIME Therapy have an expiration date?
A: Ateevia Botanica's PRIME Therapy has a shelf life of at least 3 years.
Specific IdealPeel Skincare Questions
Q: What is IdealPeel Pure Exfoliant?
A: IdealPeel is an at-home alternative to professional spa or dermatologic procedures. This creamy exfoliant treatment with sea sourced enzymes enzymes produces a powerful polishing action for newer, more youthful-looking skin. Dead skin cells and impurities are naturally peeled away from healthy cells underneath. You will see and feel the effect immediately.
Q: Who should use IdealPeel?
A: IdealPeelshould be a part of anyone's skin care regime. Exfoliation is truly an integral part of having healthy, well textured, well maintained skin. Anyone who is concerned about uneven skin, skin blemished by clogged pores or acne or signs of aging such as dull skin texture, coarseness or sun damage should try IdealPeel and witness its benefits.
Q: What are the benefits and features of InstantPeel?
A: IdealPeel is the best exfoliant you will ever use. Seriously. It's enzymes break the calcium dependent desmosome bonds and free the dead and damaged skin cells to slough off. By instantly removing dead surface skin, IdealPeel smoothes, refines and retexturizes, and improves skin clarity, significantly improving the appearance of skin and accelerating skin renewal for healthier, younger-looking skin. IdealPeel achieves these results without the use of chemical peels or physical scrubs which can irritate skin. Our natural marine phytonutrients (plant derived ingredients from the ocean) effectively bind to dead skin cells, gently lifting them off the new skin underneath. Lastly, IdealPeel is dermatologist-tested and allergy tested.
Q: What's the difference between InstantPeel and other exfoliants?
A: First and foremost, only IdealPeel is able to deep cleanse so easily and effectively. Moreover, only IdealPeel allows you to witness the peeling effect at your fingertips upon application, instantly! Finally, IdealPeel relies on phytonutrient enzymes which are safe and gentle but strong and compelling for a pure exfoliation experience.
Q: Does IdealPeel work with abrasive action on my skin?
A: No, absolutely not. Some exfoliants are physical or mechanical by nature, using scrubs to manually scrape off the dead skin cells. Common examples include microfiber cloths, sugar, pumice stones, loofahs, salt crystals or facial scrubs. Other exfoliants are chemical, using alpha hydroxy acids or beta hydroxy acids, citric acid or glycolic acid, relying on a burning effect to rid the dead skin cells from the healthier cells. But IdealPeel uses natural sea sourced phytonutrient enzymes to gently yet effectively bind to the dead cells and then break down the bonds holding dead cells onto skin, making it easy to peel or slough off. Furthermore, an exfoliant that relies on enzymes is less likely to cause irritation.
Q: How often is IdealPeel recommended to be used?
A: You will only need to exfoliate once every week for normal to oily skin, and once every two weeks for dry skin.
Q: Can IdealPeel be used with other skin care treatments?
A: Exfoliation is touted as the single best process to promote healthy skin, which should be followed by cleansing and moisturizing. IdealPeel can be used with other skin care products, but not other exfoliating products because over-exfoliation can lead to dry and sensitive skin.
Q: Is IdealPeel suitable for all skin types?
A: It is suitable for all skin types but if you have sensitive skin, we recommend using IdealPeel every 2 weeks.
Q: If I have sensitive skin, is IdealPeel enough for me?
A: Yes, IdealPeel can be used on ALL skin types. If you are concerned, you can test on a small area of your skin to ascertain that there are no issues. However, IdealPeel is very gentle, utilizing naturally sourced phytonutrient enzymes to effectuate the peeling sought. It is dermatologist and allergy tested.
Q: What are the directions for use?
A: IdealPeel is best used in the shower, toward the end of your cleaning regime, after your skin has had a chance to be steamed and is moist. Simply squeeze a dime-sized amount onto fingertips and rub in a firm back and forth motion for 1-2 minutes onto desired area. You will begin to witness cobs or peels of dead skin and impurities surfacing as you massage. At this point, you can return to the tube for more IdealPeel and continue the same rubbing pattern on other parts of your face. Continue this process until peeling process ceases to occur. Avoid eye area. Rinse with lukewarm water. Once out of the shower, follow with a generous application of IdealSerum. You can also use Ateevia's IdealCream for further moisture. Do not use with other exfoliating products.
Q: How long must I massage IdealPeel on my face, neck and upper body?
A: Until you feel the tiny cobs of dead skin peeling off your skin surface -- usually within 30 seconds to a minute. Refer to usage directions printed on back of the package as well as on the insert.
Q: How long will one package of IdealPeel last?
A: Each package contains 6 single application packettes. If you have dry or sensitive skin, you are recommended to use IdealPeel every 2 weeks and so a package should last you about 3 months. If you have normal or oily skin, you are recommended to use IdealPeel every week and consequently, a package should last you about a month and one half.
Q: Is IdealPeel for male and female skin?
A: Yes, it is suitable for both genders.
Q: Is IdealPeel safe?
A: It has been in the market since 2000 and its quality and efficacies have been widely endorsed by consumers at large. Most users love the ease of use and ability to witness its fast acting characteristics. You will not have to wonder if it works: the peeling process will occur as you use the product.
More General Ateevia Skincare Product Questions
Q: Please explain the timeline and background for the development of Earthen Scientific's skin care products.
A: From idea to finished products, Earthen's skin care system took 12.5 years to develop. The final phase was the idea phase, in which it was determined what types of products we should offer and how many products should be in the system. This stage included a great amount of work done by Marketing and R&D as well as a third-party firms. Next was the prototyping phase, in which samples were evaluated by a panel to determine the look, feel and aroma of the products. It took a total of 10 rounds of samples to finalize the look, feel and aroma of our advanced performance skin care products.

Once this part was completed, the products went through a series of testing, which included microbial challenge testing (1 month), safety testing (8 weeks), stability testing (12 weeks), packaging compatibility testing (12 weeks) and consumer testing (16 weeks). Due to the long development time required for skin care products and knowing our plans for launching the Earthen skin care system, the project was approved by senior management and begun in Q1 2000 with our flagship exfoliant/peel, IdealPeel. The remaining 5 products were developed beginning in 2005 to support a complete system that launched fully in Q3/Q4 of 2008.
Q: Where are Earthen products formulated and manufactured?
A: The Earthen Ateevia line was formulated by a U.S. laboratory known for developing new and innovative products. Our products are manufactured in the U.S.
Q: What does the term multifunctional mean?
A: Multifunctional refers to a product that will provide more than one benefit. Multifunctional products are easier to use, and they help you save time in your skin care regimen. The Lift and Repair Serum is a toner and a treatment in one product. Our Eye Crèmes are formulated to be an overnight treatment product and moisturizer. Earthen's IdealPeel is an exfoliation treatment and mask rolled into one product.
Q: Are Earthen Skin Care products good for all skin types?
A: Yes. The products are formulated to be used on all skin types, but are particularly beneficial for women and men 25 and older.
Q: I noticed a toner/lotion is not included; why not?
A: To make the Earthen line more time efficient and easy to use, the Repair & Lift Serum was developed and formulated to be an all-in-one toner and treatment (serum) product with the combined benefit of hydration, reducing the appearance of pore size, firming and tightening the skin, and reducing the appearance of fine lines and wrinkles.
Q: Will there ever be a traditional type toner added to the Earthen skin care system?
A: Plans are in place to launch additional products, including a hydrating toner, to continue meeting the needs of specific customers. Details and the timing of these products will be shared as we get closer to launching them.
Q: Is Earthen Scientific's Ateevia a water-based system?
A: Yes. Water-based products allow for a universal skin care system that can be used by people with all skin types. The water used in the products is purified water.
Q: What is the shelf life of the skincare products?
A: The products will last up to three years under normal storage conditions.
Q: What are the pH levels of each product in the skin care system?
A: The products in the system have a pH between 5 and 6, close to the normal pH range of the skin.
Q: How long should Earthen's skin care full-size products typically last?
A: • IdealPeel exfoliating peel: 6-12 weeks
• IdealSerum: 5–7 weeks
• IdealCream Moisturizer: 8-10 weeks
Q: Do any of the products contain an SPF (Sun Protection Factor)?
A: No, they do not contain an SPF. In order to keep skin protected from potential sun damage, we recommend you use a makeup or powder with added sunscreen protection and a separate sun protection crème for outdoor activities.
Q: Do these skin care products contain natural ingredients?
A: Yes. Earthen's Ateevia skin care products contain more than 20 skin care ingredients considered natural by the Natural Products Association (NPA).
Q: Do Earthen's skin care products contain organic ingredients?
A: Our botanical ingredients are organic.
Q: Are there any peanut oil components contained in any of the Earthen skin care products?
A: No.
Q: Do the products contain any allergens?
A: Earthen's skin care products do not contain ingredients derived from milk, egg, peanut, wheat or soy. We do utilize enzymes and proteins derived from shrimp extracts.
Q: I understand that Earthen™ products are paraben-free; however, they do contain mild preservatives. Can you explain the reasons for these preservatives?
A: It is very important for all skin care products to contain preservatives to prevent the growth of molds, yeast and bacteria. It is even more important for skin care products that contain many natural ingredients to have excellent preservative systems because natural ingredients, just like fresh produce and fresh foods, tend to support the growth of microorganisms. The Earthen line contains many botanical ingredients as well as natural sea source enzymes and proteins.

The preservatives that are used in the Earthen line were carefully selected to avoid the most negatively perceived, potentially harmful preservatives and to use the safest, most effective alternatives available. We selected phenoxyethanol, caprylyl glycol, polyaminopropyl biguanide and disodium EDTA. Phenoxyethanol is an organic chemical compound in the form of a colorless oily liquid that is effective at inactivating gram-positive and gram-negative bacteria as well as yeast. Caprylyl glycol is a derivative of caprilic acid which occurs naturally in the milk of cows and goats and in palm and coconut oil. It works synergistically withother preservatives and is most frequently used partnered with other preservatives for its antibacterial properties Polyaminopropyl biguanide was originally formulated for the contact lens industry and also typically used in baby wipes. PABG is a gentle yet effective non-formaldehyde, non-paraben preservative with no VOCs (Volatile Organic Compounds). These are all organic compounds that have emollient properties as well as preservative effects. Disodium EDTA is a salt of an organic compound that is used in foods as a preservative and in cosmetics where it acts to preserve stability against air.
Q: What can you tell me about the safety of phenoxyethanol as a preservative in Earthen's skin care products?
A: A majority of the skin care products on the market contain parabens, formaldehyde and/ formaldehyde-releasing preservatives. These preservatives have been very effective in controlling microbial growth in skin care products, but they also have been known to cause skin irritation and allergic reactions. Earthen's skin care system was carefully formulated to contain only the safest preservatives, like phenoxyethanol, and this was done by excluding parabens, formaldyhyde and/or formaldehyde-releasing preservatives.

All of our skin care products have been tested using the most stringent safety testing to ensure that these products are safe to apply to skin. The duration of the safety test was eight weeks. All products were also challenge tested. A challenge test is performed by applying the product on the skin and then covering the site with a patch for 96 hours. So, not only has the phenoxyethanol been reviewed by the Cosmetic Ingredient Review (CIR) Expert Panel, which concluded that it was safe as a cosmetic ingredient, it has also been tested in the Earthen formulas and has been proven to be safe in the amounts used in those formulas.
Q: Are Earthen products tested on animals?
A: No. All of the Earthen skin care products have been tested on a panel of willing human beings.
Q: What safety tests have been performed on this skin care line?
A: All Earthen products have been HRIPT (allergy) tested and tested for comedogenicity (to determine if they clog pores).
Q: Are Earthen products effective for men?
A: Absolutely. Earthen's skin care products will work for men and women of all skin types. This product line is especially appealing to men because it is easy to use with only 3 easy steps.

Male skin is usually thicker, has larger pores and more prominent, deeper wrinkles with age. The Earthen line is the perfect solution for men to give their skin a youthful look.

Suggested Routine for the Male Market:
Step 1: Cleanse—Exfoliating weekly or bimonthly with our IdealPeel Exfoliating Peel will help give the skin a healthier looking tone and remove dead skin cells.
Step 2: Treat—In addition to reducing the appearance of wrinkles, IdealSerum is the perfect solution to use after shaving. This formula helps minimize the appearance of pores as well as helps tighten and firm the skin.
Step 3: Moisturize—Nourish and hydrate the eye, face and neck area with IdealCream Moisturizer.

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   • pain / anti inflammatory
   • skin care
   • pain / anti inflammatory
   • skin care
condition treatment
skin care
pain / anti inflammatory
   • arthritis / arthritic joints
   • carpal tunnel syndrome
   • tendinitis / tennis elbow
   • plantar fasciitis
   • bursitis
   • sport strains and bruises
   • myalgia / lower back pain


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